Terms & Conditions
TERMS & CONDITIONS
All sales made by Icon Vinyl Graphics, LLc.("Seller") aka: (IconVinylGraphics.com; Icon Vinyl Graphics; IVG) to you ("Customer") are governed by these Terms and Conditions of Sale unless otherwise indicated by Icon Vinyl Graphics, LLc. in writing.
Please read these Terms and Conditions of Sale before placing your order. Do not place any orders unless you understand and agree to all Terms and Conditions outlined herein. Icon Vinyl Graphics, LLc. reserves the right to amend or modify these Terms and Conditions of Sale at any time and without notice at its sole discretion.
All sales are contingent on the Customer's acceptance of Icon Vinyl Graphics, LLc Terms and Conditions of Sale.
Seller shall not accept Customer's purchase orders unless and until Customer consents to these Terms and Conditions of Sale. These Terms and Conditions of Sale (as set forth on this website) supersede the terms and conditions of Customer's purchase order(s) and will govern all transactions between Customer and Seller. These Terms and Conditions of Sale also apply to all future transactions unless modified in writing and signed by Seller and Customer.
Seller accepts Visa, MasterCard, Discover or American Express. Pre-authorization of Credit and Debit Cards.
Please note, when paying for an order with a credit or debit card, Icon Vinyl Graphics, LLc. will pre-authorize your card for the portion of your order that is shipping, along with applicable freight and sales tax, prior to processing your order. The full amount will then be charged to your card once your order ships. Pre-authorizations reserve the total dollar amount on your credit card (or funds available through your debit card) to pay for your order. Pre-authorizations will drop off of your account within 1-7 days, depending on your card issuer.
Customer is responsible for all shipping and freight charges; default delivery terms are DAP (Delivered At Place). Orders received prior to 2:00 PM (Eastern Standard Time) will be shipped by the following business day, subject to availability. Inventory will fluctuate on seasonal items. Orders are normally shipped by USPS and we offer the expedited options as well. Seller will not be responsible for shipping delays caused by a carrier or weather incidents. Shipping charges may be billed separately on credit card orders if shipping method changes are requested after order is placed.
Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.
Seller may offer to back-order or pre-sell products from time to time. When the Customer chooses "ship my items as soon as they become available" at time of checkout, and a mixture of in-stock and back-ordered or pre-sell items have been ordered, Icon Vinyl Graphics, LLc. may ship multiple times on a single order. The first shipment will consist of in-stock items available at the time the order is placed. Additional shipments will not occur until all back-ordered or pre-sold line items are in stock. Freight is complimentary on back-ordered items.
Notice of Defects
Customer is responsible for inspecting the merchandise upon receipt. Customer shall notify Seller in writing within 2 DAYS of Customer's receipt of the merchandise of any claims for damages resulting from delivery or any defect in the merchandise discovered by Customer, including, without limitation, claims related to shortages, quality, or specification.
Under no circumstances will Seller accept claims or returns of merchandise which has been altered, laundered, or modified in any manner. Unless directed otherwise by a customer experience representative, all damaged or incorrect items will need to be sent back to Icon Vinyl Graphics to receive credit.
Returns and Cancellations
Authorized returns and exchanges must be postmarked within 7 days after Customer's receipt of merchandise. All returned merchandise must be accompanied by a completed Return/Exchange Form. Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller's error. Icon Vinyl Graphics, LLc. is not responsible for lost shipments on items being returned. Icon Vinyl Graphics, LLc. will cover the shipping costs for exchanged items to the Customer only when the exchange is due to our error. Returns and Store Credits are available for full-price items only. All Sale and markdown items are final sale. Sale items cannot be returned, exchanged or receive a store credit. Returns are accepted on regular promotional sale items. Returns will not be accepted on merchandise that has been altered, laundered or modified in any way. All damaged or incorrect items will need to be sent back to Icon Vinyl Graphics, LLc. in order to receive store credit. Icon Vinyl Graphics, LLc. will provide a prepaid shipping label to Customer for any damaged or incorrect item that needs to be returned to Icon Vinyl Graphics, LLc.
Obtaining A Return Authorization
Each shipment will contain a "Return Form". This form is provided for Customer's convenience. Please ship your return to us via USPS to the following address:
Attn: Returns Department
P.O. Box 35
Nineveh, IN. 46164
Customer Acceptance of Late or Defective Merchandise
Customer's failure to provide written notice of a claim, as set forth in these Terms and Conditions of Sale, shall constitute a waiver of any claim Customer may have for damages resulting from such defects, including late delivery.
Prices, Quantities, Styles and Colors
All prices are subject to change without notice. All merchandise will be billed at the prices in effect at the time of ordering. Icon Vinyl Graphics, LLc. reserves the right, at its sole discretion, to change or discontinue styles, colors, sizes or fabrics. All orders are subject to availability.
Promotional Codes, Coupons and Discounts
Promotional discounts cannot be combined at time of redemption unless otherwise stated in the promotional offer, nor can they be applied to previous purchases. Promotional codes cannot be applied to gift certificates under any circumstances. Promotional discounts cannot be applied to tax, shipping and handling, or any similar processing charges. Original discount amount will be deducted from the value of all returned items purchased with a discount at time of purchase (e.g. promotional codes, coupons, etc.).
Disclaimer of Warranties
Seller cannot guarantee variances in color, shade, size, or construction of merchandise. Seller hereby disclaims all express and implied warranties, including, without limitation, implied warranties of merchant-ability and fitness for particular purpose.
All such warranties are hereby disclaimed and excluded from any and all transactions between Customer and seller and shall not apply to the merchandise sold by Seller.
Limitation on Liability
Customer acknowledges that Seller shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages including but, not limited to, damages for loss of profits, goodwill, or other intangible losses (even if Seller has been advised of the possibility of such damages), or personal injuries or death resulting from use or sale of the Seller's merchandise.
No Liability for Outside Vendors
Seller shall not be liable for any work performed by any third party vendor referred by Seller and hereby waives any right to assert any claim against Seller for work performed by any other third party or vendor, including but not limited to claims for negligent referral, agency, or respondent superior.